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Access password

 

 Access to UACloud, UA institutional email and other UA electronic services can be made using your email username and a password. 

  • An automated system allows users to get a password and subsequent renewals (in case they forget it or have problems with it).
  • This system requires a second email account where a message is sent to fulfil the process.
  • It is, therefore, essential that users provide us with their personal e-mail.

 

Steps to choose your new password

 

1. Complete the three data required: ID number + UA e-mail account + personal e-mail account. 

2. Tick the “I'm not a robot” box and press "Request".

3. You will get an alert stating that your data have been validated (it will expire in a few hours). 

4. The link allows the user to choose a new password directly, avoiding any intermediary.

 

 

 

What's your personal e-mail?

  

  • If you are a new UA student and are going to start undergraduate studies: It is the email you provided when you applied for the Valencian University Pre-registration System for new undergraduate students. 

    For enquiries:  Information Office - 965 90 34 56 - informacio@ua.es .
  • If you are a new UA student, you are pre-registering for a Master's degree, a PhD degree, or any postgraduate degree: It is the e-mail you provided when you applied for the UA pre-registration system (PreinsUA). 

    For enquiries: Information Office - 965 90 34 56 - informacio@ua.es .
  • If you are or were a UA member (an administrative or academic staff member, or a student): It is the e-mail you provided to UACloud > My settings > General > Personal electronic mail. It must be an alternative e-mail, other than your UA e-mail. 

    For enquiries: Information Office - 965 90 34 56 - informacio@ua.es .
  • Other cases: the e-mail you provided to the UA when you signed up. 

    If you are an external internship tutor, it is the e-mail you provided to the UA Internships & Work Placements Office or to the Faculty Internship Office (coordinacionpracticas@ua.es or internship management offices).

 

 

I cannot remember my personal e-mail

 

The most frequent problem is not remembering your personal mail. This tool can help users remember it.

1. Provide your ID number and your UA e-mail.

2. Activate “I cannot remember my personal e-mail”

3. A floating window will show the masked personal email.

 

If you still have questions or issues, contact the Information Office (965 90 34 56 - informacio@ua.es) or the relevant unit.

 

 


UA-related e-mail accounts have the following domains:  
user@ua.es (for admin. or academic staff members and user@alu.ua.es (for students). 


@gcloud.ua.es and @mscloud.ua.es do not belong to UA institutional accounts. 
These are accounts available thanks to agreements with Google and Microsoft (external services).

 

 

UACloud


Universidad de Alicante
Carretera San Vicente s/n
03690 San Vicente del Raspeig
Alicante (Spain)

Tel: (+34) 96 590 3400

Fax: (+34) 96 590 3464

For further information: informacio@ua.es, and for enquiries on this web server: webmaster@ua.es

Carretera San Vicente del Raspeig s/n - 03690 San Vicente del Raspeig - Alicante - Tel. 96 590 3400 - Fax 96 590 3464