Faculties and centres
It is an e-mail account different from your UA institutional e-mail account.
It is the e-mail you provided to UA at some point (when pre-registering, when you accessed UA for the first time or the one you inserted in UACloud >> My setting >> General >> Personal electronic mail):
If you still have questions or issues, contact the Information Office (965 90 34 56 - email@example.com ) or the relevant unit.
What if you do not have an alternative personal e-mail or have no access to that e-mail? You need to include a new e-mail. Contact the Information Office (965 90 34 56 - firstname.lastname@example.org ) or the relevant unit.
It can be changed immediately and at any time from UACloud:
My settings>> General >> Personal electronic mail:
You must request a new access password here.
If it seems that certain links do not work (blank links) it is usually because your browser is set to not allow opening new windows when clicking on some of them. You must allow pop-ups in your browser, necessary for some features:
To solve other possible problems, we recommend that you delete temporary files, cache and browser cookies (watch videos on how to perform this process with Mozilla Firefox, Chrome or Internet Explorer).
Installation of a security certificate depends on your Internet browser. In order for you to know which your browser is and its version, click on the Help or Options button that is on the upper right side of your browser scroll bar and click on "About …" or "Information on …"
Check your security certificates and verify your settings following the steps below: