Computer service Network of the University of Alicante's wirelessComputer service Network of the University of Alicante's wirelessFrequently asked questions and recommendations below are frequently asked questions arising from the installation, configuration, etc. of network "eduroam". In front of each of these questions, specific to that operating system cannot be exposed solutions (WXP: windows XP, W2000: windows 2000, Linux, MAC or even all if it is applicable to all operating systems).
|
|
|
|
|
|
|
|
|
|
|
1. HELP AND SUPPORT (ALL)
If you have any questions, suggestions, etc. you can make her by sending an email to the address of electronic correlo wireless@ua.es.
It can also receive technical assistance in:
* free access of Aulario I
* free access to the Polytechnic I
* free access of the General Library
* the forge in the General Library
or sending a party software if it is PAS or PDI of the UA or by phone at extension 9393 (CAU).
2. Date / incorrect time of our portable (ALL)
We must bear in mind that it is very important to have updated the date and time of our laptop. If not we had the time or correct date, it is very likely that, despite the fact that the installation has been without problems, we fail connect.
3. Network cards managed through the "Intel Pro Set" application.(WINDOWS XP SP2)
If our laptop have a network card that is managed by the "Intel Pro Set" application, it is easier to make it work with the network "eduroam" if disable this application and use the loader that has Windows XP.
4- No I can connect to "eduroam" with a Compaq Presario 2500 with LAN-Express PCI card. You cannot find the WPA option. (WINDOWS XP, WINDOWS 2000)
If our laptop is a Compaq Presario 2500 card LAN-Express PCI, HP has not updated the drivers for this card to support WPA. Given that this card is based on the Intersil chip, this often solves problem putting drivers that Fujitsu has:
* Intersil Fujitsu Drivers for Windows 2000
* Drivers Fujitsu Intersil Windows XP
they are for the same type of card and that support WPA and TKIP.
5.- As delete my username and password for a computer that is already connected to eduroam(WINDOWS XP)
The first time that we connect to eduroam in your Windows XP computer, our credentials (username and password) are stored on this computer. From that moment and future connections to eduroam, that computer will remember these credentials and would not introduce username and password.
This is very useful when the computer in question is personal and only use us because that will not ask the user and password every time we plug it in to eduroam, but when the computer is shared, we have to bear in mind that, unless they are erased these credentials as explained below, any person to connect to eduroam it will do so using your username and password.
If you want to connect to the eduroam anti-militarists with another username and password, must remove the credentials stored on the computer running the procedemiento can be obtained from the following link: quitarUsu.inf (press the right button of the mouse on it and "Save link as..." to download to your computer):
Once saved you click on it with the right button of the mouse and click on "Install":
Leave this file in an accessible place to use it in successive times.
1